Why would I want to log in to home.suddenlink.net?

Home.suddenlink.net is a robust and dynamic source of information and services, including national and local news, sports, and entertainment. By logging in, you instantly access your Suddenlink e-mail, and also customize the content and location of information on the page, making it truly unique to your interests and desires.

How do I log in to home.suddenlink.net?

You log in to home.suddenlink.net with your Suddenlink username and password. Log-in access is available in the upper right hand corner.

How do I make home.suddenlink.net my home page?

There are two ways to make home.suddenlink.net your home page:

In Internet Explorer:

  1. The first is on the home page itself. Go to http://home.suddenlink.net and click on "Make this my home page" in the welcome bar area. You will be prompted to accept the URL as your home page.
  2. In the Internet toolbar, click on "Tools." Click on "Internet options." On the "General" tab, type in http://home.suddenlink.net in the home page space, click on "use current," and then click on "Apply."

In Firefox:

  1. Click and drag the link that says: "To make this your home page, drag this link onto your Home Button."

How do I get back to home.suddenlink.net?

Home.suddenlink.net has a home page, plus many other pages that you typically access by clicking on components or channels. When you go to another page, simply click on your browser's "back" button or choose "Directory" and then "Home" at the left side of the page. If you have not set home.suddenlink.net as your home page, and you navigate to other URL addresses on the web (which will sometimes open a separate browser window), when you want to get back to home.suddenlink.net, you have three options:

  1. Enter http://home.suddenlink.net in the browser address bar to return to the home page.
  2. Close any separate browser windows to return to the home page.
  3. Click on the Suddenlink logo to return to the home page.

This is another great reason to make home.suddenlink.net your home page on the Internet.

What are the recommended system requirements to access content on the portal?

How do I download Downloads and Plug-ins (i.e., plug-ins, flash, etc)?

To download programs necessary to support premium content, such as flash or plug-ins, go to "Downloads" within the left column directory. In "Downloads," select the program you are interested in downloading by clicking on the name. You will be taken to another page that will give you directions for downloading.

Will accessing home.suddenlink.net and logging in put cookies on my PC?

Yes, in order to access the portal your browser must be set up to allow cookies.

What are cookies?

Cookies are simple pieces of text sent by a server to a web browser. Cookies are not harmful to your computer; they are used for authenticating, tracking, and maintaining specific information about users, such as site preferences used in customizing home.suddenlink.net or the content on the portal.

Who can I contact with portal related support needs?

Support information can be found at http://www.suddenlink.com/Support/

What is a component?

A component is a section of the portal that is complete within itself offering dynamic and specific information. It can be moved or removed within the space of the portal when you are logged in. For instance: "3 Day Forecast" is the Weather component on the page.

How do I add/remove components?

To add content, you must first log in to the portal. Once logged in, click on the "Add Content" button in the welcome bar. From here, you may select any component you'd like to add through the categories provided.

To remove, simply click on the 'X' in the top right corner of each desired component.

How do I move components?

When logged in, hover your mouse over a movable component. A two-way arrow will appear. When you see that arrow, you may click and drag the component up or down within the column.

How do I customize Quicklinks?

Use Quicklinks for fast and easy access to your favorite websites. Safely store your information, and get one-click sign-in for many websites.

To customize this component:

  1. While you are at the home page and logged in: Add your own favorite web sites by clicking on "Configure." Type in the name and URL of a website you'd like to link to, and click "Add." The name space is limited to 14 characters. Continue this process as many times as you like. When finished, click "Finished."
  2. You can also choose from a list of popular websites: Click on "Configure," then click on "Configure" next to the website you want on the list. You may be prompted to enter a User ID and Password which will allow you to skip this sign in process from the Quicklinks component when you want to access it from the Home.suddenlink.net home page.

How do I customize the Local channel?

The "Local Channel" can be found in the directory on the left side of the home page. It is named "Local" and once the zip code has been set it will have the name of the city as "In.." The Local Channel can be customized whether you are logged in or not-by clicking on the local channel and then entering your desired ZIP code and clicking "Go." If there is a local component on the home.suddenlink.net home page, the content there will also change to reflect the ZIP code input on the Local channel.

How do I search and customize the Movies Component? Customize my local theater?

The Movies component and Movie Search component can be customized by inputting the ZIP code in which you desire the information. On the Movies component, "Favorite Theater" can also be customized by clicking on "Personalize."

How do I update the Weather component?

Within the Weather component, there is a box where you can enter any ZIP code. Simply enter a ZIP code to see the weather conditions in the place you are interested in. Entering a ZIP code will change the location in the component; to change it back enter the original ZIP code. You can also change whether the display is reported in Fahrenheit or Celsius by choosing the corresponding icon in the top right of the component.

How do I update the Market Watch component/Add new stock symbols?

The Market Watch component functions in three ways:

How do I access e-mail?

Enter your username and password into the right column login box. After login, e-mail can be accessed in the upper right corner of home.suddenlink.net.

What online billing services are available?

After registering for a home.suddenlink.net account, you will be able to view and pay your bill, see billing and payment history, sign up for auto-pay or register to receive your bill electronically instead of receiving paper billing statements. After registering, click the "Pay Bill" icon in the top right corner of the page.

How do I uninstall the Suddenlink Toolbar?

On the toolbar, click the dropdown arrow on the Options tab. Within the dropdown list, select "Help" to reveal "Uninstall toolbar."